Apple TV Hub

Accessing streaming content is easy, keeping it organized isn’t.

Streaming organization concept for tvOS

Streaming content is easy to access, but much harder to keep track of across platforms. Watch history is fragmented, recommendations are easily forgotten and favorite shows can disappear between seasons. Apple TV Hub brings everything into one place so users can save, organize and revisit content across subscriptions.

Role

Product Designer

Project Type

Solo concept project

Responsibilities

Research, information architecture, interaction design, prototyping, usability testing

Platform

tvOS concept for Apple TV

Tools

Figma, FigJam, Maze, Miro, Adobe Creative Suite

Timeline

4 weeks

Research Insights

The problem with today’s streaming experience.

Research uncovered three recurring issues: fragmented content, unreliable watch-history behavior and the mental burden of remembering where shows live across platforms.

Access

•

Users subscribe to multiple streaming services

•

They’re overloaded with content options across these platforms

•

Navigating each apps UI patterns requires memory

Friction

•

Watch history features are often unreliable

•

Hard to remember where content lives when revisiting

•

Suggested content recommendations are generic and biased towards proprietary content

Result

•

Frustrating and inconsistent UI experiences

•

Users waste time searching for content

•

They often abandon browsing altogether

•

Unfulfilled spending money on several apps

Opportunity

•

One centralized platform allowing flexibility to organize streaming content across apps

•

Personalized and unbiased content recommendations

•

Content suggestions only from users’ subscribed services

Access

•

Users subscribe to multiple streaming services

•

Overloaded with content options across platforms

•

Managing subscriptions requires effort and memory

Friction

•

Different UI patterns across platforms

•

Watch history features are often unreliable

•

Hard to remember where content lives when revisiting

•

Content recommendations feel generic or biased

Result

•

Frustrating and inconsistent UI experiences

•

Users waste time searching for content

•

They often abandon browsing altogether

Opportunity

•

One place to organize streaming content

•

Personalized recommendations

•

Content surfaced only from subscribed services

What I heard from viewers

Participants consistently described three frustrations: navigating multiple streaming services, unreliable continue-watching features and feeling overwhelmed by the sheer amount of content available.

“The ‘continue watching’ feature doesn’t always remember where I left off, so I end up searching for it again.”

Key research themes

These patterns revealed an opportunity to help users navigate multiple apps, rediscover content more easily and spend less time relying on memory or repeated searches.

Fragmented viewing

Content is spread across multiple streaming apps, each with different UI patterns, making it difficult for users to build consistent viewing habits across platforms.

Memory burden

Watch history and continue-watching features are not always reliable, forcing users to remember what they watched and where to find it.

Decision fatigue

An abundance of choices paired with generic recommendations leads to wasted time searching and in many cases, abandoning browsing altogether.

Design Strategy

Finding something to watch shouldn’t require five apps and a memory test.

These insights shaped how Apple TV Hub was structured, prioritized and designed. Each one connects a user need to a specific product decision.

Restore Continuity

Problem: Users struggle to return to content when watch history, favorites and saved items are scattered across platforms.

Decision: Create one centralized hub where users can save, organize and revisit content across subscribed services.

Improve Discovery

Problem: Generic, platform-driven recommendations make it harder for users to find content that matches their preferences.

Decision: Prioritize personalized recommendations using content from services users already subscribe to.

Create Familiar Navigation

Problem: Navigating different interfaces across apps adds unnecessary friction to what should be a pleasant experience.

Decision: Design a consistent, familiar interactive platform that reduces learning curves and supports effortless browsing.

Restore Continuity

Problem: Users struggle to return to content when watch history, favorites and saved items are scattered across platforms.

Decision: Create one centralized hub where users can save, organize and revisit content across subscribed services.

Improve Discovery

Problem: Generic, platform-driven recommendations make it harder for users to find content that matches their preferences.

Decision: Prioritize personalized recommendations using content from services users already subscribe to.

Create Familiar Navigation

Problem: Navigating different interfaces across apps adds unnecessary friction to what should be a pleasant experience.

Decision: Design a consistent, familiar interactive platform that reduces learning curves and supports effortless browsing.

Representative user

Lena represents viewers who regularly stream across multiple platforms and value organization, efficiency and personalized recommendations.

I created the following persona to represent a core audience segment identified through research. Jordyn reflects fans who are deeply invested in women’s basketball but feel underserved by existing sports media platforms.

Lena Lang

Age:

43

Occupation:

Marketing Coordinator

Location:

Chicago, IL

Streaming Habits:

4–8 hours/week across multiple subscriptions

Overview

Lena streams content across several platforms and subscriptions. With a busy schedule and long breaks between shows, she often forgets what she watched and where content lives. She wants a simpler way to track, organize and rediscover content without wasting time searching.

Frustrations

•

Forgetting where a show or movie lives

•

Unreliable watch history across apps

•

Generic, repetitive recommendations

•

Spending more time browsing than watching

Goals

•

Keep track of watched and saved content across subscriptions

•

Rediscover shows quickly after time away

•

Get recommendations that match her preferences

•

Spend less time searching and more time watching

How might we help users organize, rediscover and enjoy streaming content across multiple services without relying on memory or repeated searches?

Lena Lang

Age:

43

Occupation:

Marketing Coordinator

Location:

Chicago, IL

Streaming Habits:

4–8 hours/week across multiple subscriptions

Overview

Lena enjoys streaming a wide range of shows and movies across several platforms. With a busy schedule and many streaming subscriptions, she often struggles to remember what she’s watched and where content lives – especially when returning to shows after long breaks. She wants a simpler way to track, organize and rediscover content without wasting time searching.

Frustrations

•

Forgetting which platform hosts a specific show or movie

•

Inconsistent or unreliable watch history across apps

•

Repetitive, impersonal recommendations

•

Spending too much time browsing instead of watching

Goals

•

Keep track of watched and saved content across all subscriptions

•

Quickly rediscover shows after time away

•

Receive recommendations that match her preferences

•

Spend less time searching and more time enjoying content

Solution Development

How research patterns became design decisions.

Key focus areas

These focus areas were shaped by recurring research patterns and guided the design of Apple TV Hub. Each one addresses a key user need around organizing, discovering and revisiting content across streaming services.

Centralized content hub

Position Apple TV Hub as one place to manage, organize and revisit content across subscribed services.

Flexible personalization

Give users more control over how content is organized and prioritized based on their viewing habits.

Smarter discovery

Improve discovery through more relevant recommendations and conversational search tailored to users’ subscriptions and preferences.

Save collections

Let users create and organize collections of favorite content to revisit or share later.

User flows

I designed three core user flows to explore how these focus areas could work together in a cohesive Apple TV Hub experience. Each flow addresses a recurring user need identified in research.

Collection creation

Conversational search

Notification setup

Collection creation

This primary flow addresses a common frustration: forgetting where content lives and what has already been watched. It shows how users can save favorite titles into collections, making it easier to organize content across services and return to it later.

Wireframes

Need copy here.

Home Page

Player Bio

Home Page

Low-fidelity wireframes were used to validate layout, navigation, and hierarchy before moving into high-fidelity design. These wireframes helped confirm that core actions—saving content, searching, and resuming playback—felt intuitive and accessible within the Apple TV experience.